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The Small Business Success Podcast, by Infusionsoft

The journey to success in small business is long and difficult—don’t go it alone. Join Infusionsoft co-founders Clate Mask (CEO) and Scott Martineau, two of the most respected names in small business, for an open and real conversation about what it takes to achieve the business growth you’re looking for. They’ll share triumphs, failures, and lessons learned in their 15-year journey from struggling entrepreneurs to executive leaders of a multimillion-dollar software company. Additional entrepreneurs from around the world join the dialogue to share small business tips and business inspiration. This podcast is dedicated to the brave, passionate professionals leading the charge for small business success everywhere in the world.
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The Small Business Success Podcast, by Infusionsoft
2016
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Jun 29, 2016

2008 was a dark time for Kim Duncan and her husband, Kirk. They struggled to buy their family groceries, and their neighbors donated Christmas. Things started to turn in early 2009, when they intentionally changed their mindset and threw their weight into their business, 3 Key Elements. Now, thousands of people flock to Salt Lake City every year to attend their workshops on personal development and self-mastery, and they even receive thank you drawings from the children of adults they’ve helped. They’ve even made the INC 5000 list four times. Kim talks with Clate and Scott about business inspiration, the importance of morning routines, and maintaining a positive mindset.

Check out the Duncans’ video especially for podcast listeners at 3keyelements.com/infusionsoft

Mentioned in this episode: “Conquer the Chaos” by Clate Mask and Scott Martineau

Want to get out of a funk like the Duncans did? Use our workbook “Harness Your Inner Genius” to push through to the next level.

Check out this and other episodes at smallbusinesssuccess.com.

Jun 22, 2016

A key factor to business growth is making sales, which is why Clate and Scott say that small businesses must grow a culture of selling. That means you have to get over rejection and become a master closer—like Scott! The key is having a great product. If you do that, then selling really becomes serving, because you’ll know you’re selling something that will improve the quality of someone’s life. You don’t have to put on on your plaid used car salesman jacket, but you do have to get persuasive, so Clate and Scott give their recommendations for fostering that sales instinct.

Mentioned in this episode: “The Master Closer” by Mike Kaplan 

Want to hire someone to sell for you instead? Check out our “Sales Team Hiring Guide.”


Check out this and other episodes at smallbusinesssuccess.com.

Jun 15, 2016

Three days before your baby is due is best time to start a business, right? It was for Bonnie Bowles, an estate planning lawyer and founder of Wills and Wellness in Denver, Colorado. Bonnie decided to take a family-focused approach to practicing law—she doesn’t even bill by the hour. When she shares how hard it was to relinquish some responsibility in the business, Clate shares that he thinks a vital step in the business journey is to “fall in love with delegation.” Bonnie also tells Clate and Scott about her work-life balance as an attorney, the consequences of hiring impulsively, and why “sales cures all.”

 

Mentioned in this episode:

Sprint” by Jake Knapp

The Agony and the Ecstasy” by Irving Stone

The Go Getter” by Peter B. Kyne

 

Want to dream (and act) big like Bonnie? Check out “Harness Your Inner Genius.”

 

Check out this and other episodes at smallbusinesssuccess.com.

Jun 8, 2016

Jeff Corn took a “super nasty” fall on his mountain bike and broke his pelvis, shoulder, and tore his rotator cuff. A long recovery time gave him time to think about what he really wanted to do with his life. That turned into Virtuance, a real-estate marketing company that developed the HDReal image processing system. Virtuance now has 10,000 customers, but back in the day the company had one server and it was kept in an employee’s house—and the employee quit in the middle of the day. He chats with Clate and Scott about establishing company values, small business tips, and being named one of the 10 best places to work in Denver.

Mentioned in this podcast: “Leading at the Speed of Growth” by Katherine Catlin

Automation helped Jeff grow his business, how could it help yours? Check out our e-book “25 Things Every Small Business Should Automate.”


Check out this and other episodes at smallbusinesssuccess.com.

Jun 1, 2016

Clate and Scott have watched thousands of small business owners do all kinds of things to make their businesses more successful. Most of those things fall into two separate ends of planning: the behemoth master plan and the overly idealistic immediate attack. Neither of these work; what works is an iterative approach where you can experience quick wins and build quickly based on what you learn. Listen to hear why this works and how it can keep you from giving up.

Want to get a leg up on your small business strategy? Check out our e-book “Your Game Plan”!

Check out this and other episodes at smallbusinesssuccess.com.

May 26, 2016

Mark Breyer once declared that he would never work with his wife, Alexis, but they’ve been running their personal injury law firm together for 20 years. In retrospect, they found that they set themselves up to have problems scaling their business and fall behind the times. Clate and Scott follow Mark and Alexis’ business journey and talk about going from generalist to specialist, letting half their staff go on one day, and keeping moving goal posts for your business.

Mentioned in this episode: “The E-Myth by Michael Gerber

Learn to manage your business like Mark and Alexis did with our Small Business Office Automation Guide.


Check out this and other episodes at smallbusinesssuccess.com.

May 24, 2016

Ever heard you shouldn’t go into business with a family member? Clate and Scott (who are brothers-in-law!) think that’s terrible advice, even though they don’t always see eye-to-eye. They find the care and love they have for each other as family members allows them to do things they can’t always achieve with others. Why? Because they had existing love and care before the business side of it started. Clate and Scott also talk about hiring family and how you usually end up holding them even more accountable than those who aren’t related to you.

 

Want some tools to hiring, whether they’re family or not? Check out our Hiring Kit!


Check out this and other episodes at smallbusinesssuccess.com.

May 24, 2016

In 2008, Kay Walten’s Mexico-based business Loco Gringo faced the perfect storm: The Great Recession, a hurricane, Swine Flu, and drug cartel activity, all of which tend to discourage tourism. Loco Gringo started in 1996 when Kay was in Mexico exploring underwater caves with a client who introduced her to a thing called the internet. After writing a business plan on a cocktail napkin, she started hosting Mexican vacation rentals online. She shares with Clate and Scott the mistakes she made during the perfect storm, working as an international entrepreneur in a place where phone lines weren’t accessible, and scaling and creating a company culture.

Want to rock content marketing like Kay? Download our Small Business Guide to Content Marketing.

Check out Kay’s podcast, LocoGringo Mexico Podcast.


Check out this and other episodes at smallbusinesssuccess.com.

May 24, 2016

Kathy Fettke’s husband Rich was given with six months to live—and she had to figure out how to take over their finances. Luckily, Rich’s doctor was wrong, but that scare was the impetus to start The Real Wealth Network. She leveraged her existing radio show to learn about investing, and now she and her husband teach people how to grow wealth through real estate. Clate and Scott talk with her about going through the Great Recession and real estate bubble burst, not giving up, small business tips, and hitting new highs.

Check out Kathy’s podcast, The Real Wealth Show.

Learn how to maximize your leads like Kathy with our Ultimate Guide to Maximizing the Value of Your Leads.


Check out this and other episodes at smallbusinesssuccess.com.

May 24, 2016

Firefighter Peter Thorpe had seen a lot of devastating fires started by stoves, so he developed FireAvert, which automatically shuts off stoves. Wes Clark, Peter’s  business partner and our guest in this episode, shares with Clate and Scott what it was like to prepare for—and recover from—being on ABC’s Shark Tank, overcoming rejection, and figuring out the simplest way to solve business problems. Oh—and that time he exploded a can of beans all over the fire chief.

Mentioned in this episode: How the Mighty Fall” by Jim Collins.

Want to get a leg up on your small business strategy? Check out our e-book “Your Game Plan”!


Check out this and other episodes at smallbusinesssuccess.com.

May 24, 2016

What do Clate and Scott think is the silent killer for small businesses? The inability to cultivate disciplined optimism. Disciplined optimism is a balance between having a positive attitude while being willing to face the brutal facts of your current reality. Clate and Scott talk about why that optimism is so critical to the survival of your small business and how to harness it to help your business and your team succeed.

Want to get a leg up on your small business strategy? Check out our e-book “Your Game Plan”!


Check out this and other episodes at smallbusinesssuccess.com.

May 24, 2016

Matt Leitz is a born entrepreneur—he even thought he invented social networking. Clearly he didn’t, but he brings that passion to his role as  President of Clever Investor. He shares with Clate and Scott the struggles his company faced along the way—like losing every customer’s credit card information—as well as the big wins, like helping customers get results and taking a six-week vacation.

 

Automation helped Matt grow his business, how could it help yours? Check out our e-book “25 Things Every Small Business Should Automate.”


Check out this and other episodes at smallbusinesssuccess.com.

May 24, 2016

Abigail Olaya and her husband went from corporate work to owning their own business during the U.S. economic downturn of 2008. They now run Venue at the Grove, a wedding venue and experience in Phoenix, Arizona. Their business journey hasn’t been easy—when Abigail was pregnant with triplets, her one remaining site coordinator resigned a mere month before Abigail’s due date. She talks with Clate and Scott about her founder’s story, how she and her husband leapt from corporate to entrepreneurs, building a team that aligns with company culture, and balancing family and business.

Want to get a leg up on your small business strategy? Check out our e-book “Your Game Plan”!


Check out this and other episodes at smallbusinesssuccess.com.

May 24, 2016

Stephanie Holmes faced condescension when she floated the idea of deviating from just selling financial services. She wanted to help people change their spending habits, structure their debt, and have the life they want, and she had to start her own practice to do it. She later sold it when she started The Money Finder, of which she is currently the CEO. She chats with Clate and Scott about naysayers who tell her she’s a “stupid little girl,” seeing challenges as adventures, business inspiration, and how to grow a team and make sales happen without her direct involvement.

Mentioned in this podcast: Banker to the Poor” by Muhammad Yunus.

Want to hire better like Stephanie? Check out our “Sales Team Hiring Guide.”


Check out this and other episodes at smallbusinesssuccess.com.

May 24, 2016

Damien Sanchez started his business, DC Mosquito Squad, in 2007. Now it’s booming with 47 employees, but there was a time when he lost 30 pounds in two months trying to handle office admin tasks by himself all while he was still working as a firefighter and being a new dad. “If I had known how much work and time was involved when I started, I would have been discouraged,” he says. But he turned it around, and grew his business over the years to the point that he was able to take his family on a 30-day vacation. Clate and Scott talk about how he did it, his business journey, and how other small businesses can emulate what Damien did  faster, smoother growth.

Mentioned during this podcast: 5 Dysfunctions of a Team” by Patrick Lencioni.

Want to learn more about how an automation can improve your business like it did for Damien? Check out our e-book, “The Small Business Office Automation Guide.”


Check out this and other episodes at smallbusinesssuccess.com.

May 11, 2016

When Infusionsoft CEO Clate Mask and co-founder Scott Martineau started the company, they had no idea what they were getting into. It took years of hard work, financial struggle, and hustle until they experienced real business growth.

Clate and Scott don’t want it to be that hard for other small business owners. That’s why the Small Business Success Podcast is about the entrepreneur’s business journey. Clate and Scott will take you from entrepreneurship’s dark side to its mountain tops as they talk to one another and interview small business owners from around the globe. It’s a movement to organize the world to increase the likelihood of success for small businesses. Join the movement!   

Want to get a leg up on your small business strategy? Check out our e-book “Your Game Plan”!

Check out this and other episodes at smallbusinesssuccess.com.

 

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